Please fill in the following information and send it with your unit for a repair quote. You must call us for an SR number before shipping your unit(s). When completed, click the 'Print' button. This form must be attached to the outside of your box along with another copy inside the box, in a zip-lock bag or document sleeve. You may fill this form in on line and then print it so all your information is legible..

Units are disassembled for repair quotes so we can check all internal parts. Click here to read the service policy and estimate information and signify trhat you have read and understand our policies.
NOTE: Approximate costs for repairs if there is no damage to interior parts or scored shafts; **Helm Series: H-20, H-50, H60, H-80 $190.00
**H-40, Capilano $350.00..There is an additional charge for helms with tilt mechanisms attached..... **Cylinders; Aluminum $190.00...Brass $350.00

* indicates required fields

This form must be attached to the outside of your box, inside a zip-lock bag or document sleeve. You may fill this form in on line and then print it so all your information is legible. Ship to:

Southern Charm
6240 105th Terrace
Pinellas Park, FL 33782

*Full Name






NOTE: Approximate costs for repairs if there is no damage to interior parts or scored shafts; **Helm Series: H-20, H-50, H60, H-80 $190.00
**H-40, Capilano $350.00... **Cylinders; Aluminum $190.00...Brass $350.00

*Signature______________________________________________

CUSTOMER SIGNATURE REQUIRED BEFORE WORK CAN BEGIN

Please indicate in your description, "SR" Number and the verbal quote you received;
( ie: SR4646, spoke to Pat, price not to exceed $200.00 unless I am contacted, unit only turns one direction)

NOTE: You are entitled to a price estimate for the repairs you authorize if you request the estimate before the repairs are begun. This price estimate will not be exceeded if the item to be repaired is delivered to the shop within 10 business days.

After the item to be repaired is delivered to the shop, the repair price may be less than the estimate but will not exceed the estimate without your permission.

Your signature on the repair order will indicate your authorization of repairs at the price estimated.

Our turn-around time on repairs is usually less than three days, but may be more depending on whether non-stock parts are needed and our shop schedule.